Kylie will work with your agent to ensure customers are taken care of by suggesting the best personalized answer.
Training is crucial for new agents. You don’t have time for inconsistent responses. Kylie clones your best agents and guides new team members to respond like the top 10%.
Your brand image & reputation matters. That’s why Kylie automates conversations on behalf of your agents. Its your team, powered by Kylie.ai
“With Kylie, we're able to decrease response time, reduce the amount of overtime put in by our agents, and ultimately deflecting a large number of our tier 1 tickets. If Kylie was taken away, we would take a huge blow to our business operations.”
VP of Customer Satisfaction
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